Apple had changed the iphone s design so that the new models did not have the 30 pin connector that the ekey required. Then apple came out with the new iphone 5 and because the supra ekey fob needed to plugin to the iphone, users of the ekey system were warned to not purchase an iphone 5 by supra and many local mlss as well. Suburban west realtors association are eligible to purchase lockboxes. To open shackle, display key users and ekey fob users select enter, scroll to release shackle. Key fob used to access iboxes with specific smartphones. This app is available only on the app store for iphone, ipad, and apple watch. The listing agent can also read the ibox to view recent access information. Only supra ekey professional service allows agents the exclusive ability to invite their buyers to use the supra home tour app. When prompted, press the button on the ekey fob until the green light flashes, then point the ekey fob at the ibox.
This is my demonstration of how simple it is to open the lockbox using. Activate device bluetooth, or if using a fob, activate fob and point the front of the fob toward the infrared port of your traccess device. Supraweb is a secure website for real estate agents and office brokers to login and manage their accounts, showing activity, and inventory. Obtain an authorization code to install the ekey software ekey users see below for instructions. Download supra ekey and enjoy it on your iphone, ipad, and ipod touch. The ekey fob is easy to set up, much like a bluetooth headset, and uses the small, replaceable cr2016 batteries. The first thing i noted was the packaging states it is compatible with the iphone, iphone 3g and the iphone 3gs. Be sure to check out the new blackberry phones which can carry the supra e key software now.
If you want to purchase ekey service, you will need to complete the lockbox system policy, which can be found in the caar agent membership packet. I have also noticed that the car says the fob isnt present red key light if the iphone and fob are touching. On your iphone, launch the app store by selecting the app store icon. Aug 25, 2010 i recently purchased the new iphone supra key which is a much better solution for opening lockboxes on real estate listings. It is not a matter of suprage security choosing not to support the broadcomwidcom bt stack. All supra activekeys will be shut off effective monday, september 18. The current ekey application downloaded to the blackberry phone a supra ekey fob is not required to open the ibox bt le or ibox bt keybox. Please note that this method applies for iphones 4s and newer. The traccess ekey app turns your smartphone into a secure, nontransferable mobile key.
The ibox offers the ability to customize showing hours. Enter 0000 and press ok the message paired but not connected should show with the supra device. To use the ekey software you must purchase the ekey fob from our association. For a list of devices that were thoroughly tested by supra and provide the highest. Load the ekey app on your smartphone or select a supra electronic key to open lockboxes and transmit information to the supraweb data system. The combination of an approved device and ekey professional or basic software is referred to collectively as the ekey. Click here to order your ekey online online supra ekey orders are not for delivery, please wait for email confirmation to pickup at one of our locations to use your ekey fob. You may gain access to a lockbox with an ekey through bluetooth on your phone. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. If the ekey fob has three 3 bumps on the back of the fob, reset it. All activekey users must switch to ekey service in order to still access supra lock boxes. Sep 22, 2016 iphone users can kiss your fobs goodbye. I even had this problem if the key were in pants pocket and the iphone was in a jacket pocket immediately infront.
The green light will flash quickly and the ekey fob will turn off when successful reset. Click here for important information about the new ekey app. The ekey also lets you program your lockbox onsite, if you need a cbs code, or need to change the accessible times, whereas if you have a activekey, you have to do that online at the supra website. Once you have registered with caar for ekey service, you will be given a serial number. Posted april 2, 2018 the most recent version of the supra ekey app for ios devices released on march 29, 2018, does not allow devices using ios versions 10 to 10.
Oct 30, 2014 in this video, we will go over the steps for opening the key chamber of an ibox bt le using the supra ekey app on your iphone. The supra ekey app has a demo mode so you can give it a workout and see all the features and tools that ekey brings to your business. Yes, all keys will work with the bluetooth lockboxes. In my area, the ekey costs more than the active key, but just recently, my mls modified the pricing and made the pricing gap much less. If you know your 4digit pin and need to install the app on your new or existing phone, follow the steps below. The display key dkey that you have used for many years is still a low cost, minimal feature option available for metrotex keyholders. Mar 08, 20 march 11th, 20 salt lake board of realtors podcast.
Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone. After you have your adapter, you can download the software from the app store, and get an ekey serial number and authentication code from your board or. During the term, supra may in its sole discretion approve additional devices for use with the service as defined in section 5 below. Choose this over the supra remote simply because its conveniently built into your phone and takes seconds to unlock any door, so you dont have. How reliable is the supra ekey which works with your smart phone compared with the the activekey. Im using a 3g but will upgrade in a couple of months. After you have your adapter, you can download the software from the app store, and get an ekey serial number and authentication code from your board or mlss. How reliable is the supra ekey which works with your. New supra ekey fob now compatible with iphone 5 duration. The supra iphone adapter is available for purchase directly from supra and from most boards and mlss. The ekey for the iphone will open the new bluetooth lockboxes and the current blue.
Supra has completed testing of the new ios with the ekey app and is happy to announce there are no issues. Below you will find very useful tips that may help you should you experience trouble accessing a lockbox key container during a showing. Supra ekey fob for accessing classic ibox keyboxes infrared only or. Enter the 30digit code into your supra ekey app to activate your ekey. Supranet is used by the association or mls system administrator to manage keyholders in the system. Any physical damage to the ekey fob such as a cracked case or broken pieces will not be covered under the manufacturers warranty. Oct 22, 2012 after weeks of lugging two phones around, iphone 5 users can now open lockboxes using the ekey and lightening adapter. Authorize the ekey app by contacting your organization and subscribing to ekey basic or ekey professional service. For more information on supported android and iphone operating systems. Apple, iphone, and ipad are registered trademarks of apple, inc. Obtain an authorization code and other things using supraweb. Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required. If you havent already, register and login on supraweb.
Older apple models iphone 4, 3gs, and ipad 2 require a supra ekey fob to open the ibox bt le, ibox bt, or ibox keyboxes. To purchase a supra key or lockbox, visit one of our 8 office locations. For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. Supra has provided innovative technology to help real estate professionals connect people and homes since 1955. You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787. Supra does not provide any warranty of the performance or availability of any device. For the bluetooth ibox bt and the infrared ibox keyboxes, a fob is required with your phone to open the key container. Supra key product comparison you may soon see agents in north texas choosing new options available from supra for key devices. Supra resources ekey software for your smartphone is available for purchase at dbaar. Example phones that were tested open an ibox btle keybox without a supra fob phone iphone x, 8 plus, 8, 7 plus, 7, 6s plus, 6s, and 5. Since the beginning of the ekey service, ecar has chosen to purchase these adapters and fobs from supra. Get the best deals on supra industrial lock boxes when you shop the largest online selection at. Will ekey for iphone work with the ekey fob the one that works with the. Select the download button and then select install.
Supra ekey app quick guide 5 assign a site id to a device 8. Download traccess ekey and enjoy it on your iphone, ipad, and ipod touch. The ekey fob is compatible with the following smartphones and tablets. Press the power button five 5 times within 10 seconds. My only other complaint is that i cant take my husbands car with his supra fob bc it isnt paired to my phone.
If you are not 100% satisfied with your purchase, you may return your order for a full refund. Program your lockbox with your ekey supra is not only a lockandkey system, but a communications tool as well. To use the ekey fob, begin the operation on your smartphone. Warranty utc warrants the ekey fob for a period of one year after the date of purchase. They are available for purchase at either orange county realtors office.
The first step is to install the ekey software using itunes. Please read the information below to determine which key you would like to purchase. What happens to my owner ekey if i purchase replace my smart device. When the product is released, the supra iphone adapter will be available for purchase directly from supra and from most boards and mlss. New supra ekey fob now compatible with iphone 5 youtube. Check out what of our first users are saying about ekey for iphone. The supra iphone adapter is available for purchase directly from supra and from.
Remove all combination lockboxes on miami association listings list more, show more and earn more using supra electronic lockboxes. Sort listings according to price, status, or zip code. Start the ekey operation by selecting the obtain key or release shackle icon in your ekey application. Feb 06, 2015 with the new supra ibox bt le lockboxes hitting the central texas market, heres what ekey app users should know about the new lockbox functionality. To find a complete list of compatible phones and tablets, select the downloads and resources link at. Im not sure what other devices they will work with. Supra bluetooth ekey realtor fob ge eeey ibox tcz10103359g1 euc. Appe is not responsible for the operation of this device or its comp iance with safety and regulatory standards. The ekey will not open the current gray aeii lockboxes. We will confirm compatibility as soon as we obtain technical information from apple and will make engineering changes to our products if required. When you add the listing number or address it updates your supraweb account. The ekey fob is not required to access the ibo x bt bluetooth ibox but can communicate with it if desired.
Supra ekey gives agents, accurate, timely access and management for leads, listing. Install the traccess ekey app on your phone to open traccess locks. Supra ibox real estate lock ge supra ibox electronic ge supra ibox deprogrammed electronic lockbox ge supra ibox lockbox lockbox deprogrammed key lockbox ibox. Set listing access hours, customize shackle codes, and track keybox inventory. Now available in the key department of the salt lake board of realtors. The ekey fob ii converts a phones bluetooth signal to infrared so that bluetooth phones can be used with either ibox. With the supra ekey, i simply add the ekey app on my iphone there are also android and blackberry solutions and put an adapter on my key ring, and. They do require that you use a fob to open the lock box. Please note that iphone and ipad devices released before the iphone 4s require a small. After you have your adapter, you can download the software from the app store, and get an ekey serial number and authorization code from your board or mls. The supra ekey app allows real estate professionals efficient, authorized access to properties for sale. What happens to my owner ekey if i purchasereplace my. Another option may be set to require all showings be prescheduled with the listing agent. If you have a new phone and need your ekey activation code, do the following.
Please contact skip talbert at the central georgia mls to purchase iboxes. To open shackle, display key users and ekey fob users select enter, scroll to release. Amanda wright, key department administrator explains the details of the new fob, as well as a current promotion to upgrade your old fobs. The only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. Supra customers who wish to run the ekey application on an iphone 5 may want to consider delaying their purchase of the iphone 5 until supras testing is complete. Only authorized keyholders can open a lockbox, and every opening is documented both in the lockbox and in the secure supraweb database.
Open keyboxes easily using a pin, the phones biometric feature or the apple watch. Supra update on iphone 5 connector and ios 6 srcar. I recently purchased the new iphone supra key which is a much better solution for opening lockboxes on real estate listings. For an ios 5 or earlier device, select general and then bluetooth. Supra ekey e key lock box fob for real estate mls realtor bluetooth fast ship. Please contact the middle georgia mls to purchase iboxes. Choose a 4digit pin code if you need more information regarding the. Apr 26, 2019 how to use equity to buy investment property. Once the software is installed, the ekey icon is shown in your. Bt le boxes using just the current ekey app on their phone without the fob.
We had to call supra to confirm it is compatible with the iphone 4. Please ask us about programming the open hours for the box or if you need to activate its call before showing cbs code. Smartphones require the use of an ekey fob or ekey adapter to access the ibox. If the owner replaces their existing smart device, the owner ekey will transfer to the new device when they sign into the mobile app on the new device. In this tutorial, youll learn how to use your smart phone to open the key container and the shackle without a fob. Listing information you can add the mls id, date, address, mls source, client name, and occupant name. From the dashboard, click on the supra button this will open up your supraweb portal. Supra ekey fob to open a key container with an iphone 4s and newer. The basic ekey option offers more features than the active key, but at a minimal cost increase over the dkey.
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